02
Jan
2016
New vs Old (Fintech Musings)
Tags: fintech, new, old, paradigmsMusings on what fintech companies (startups, incumbents, service providers) should focus on going forward – in no particular order:
– Customer experience instead of customer service
– Service instead of product
– Platform strategy instead of “silo” strategy
– Open standards & open source instead of proprietary
– Outside data instead of proprietary data
– Prospective instead of historical
– Partnerships instead of vendor management
– Interoperability instead of impracticality
– Modularity instead of all in one IT stacks
– New multi-disciplinary approaches (data science, machine learning, networks, AI) instead of old multi-disciplinary approaches (marketing, sales, IT, business development, accounting)
– Shorter product/service lifecycle run times instead of longer ones
– Meaning & convenience instead of convenience alone
– LTV to the customer/user instead of customer LTV
– Financial wellness (of customers, enterprises, markets) instead of financial profitability
– Dynamic pricing instead of cohort pricing
– Data as an asset instead of a liability
– Consensus instead of Fiat
– Decentralized instead of Centralized
What have I missed? What does not resonate with you?






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